Our COVID-19 Policy

Book With Confidence
Our promises to you

CHALLENGING TIMES, BUT WE'VE GOT YOU
We continue to work to be the company you can trust with your plans, and we're still the only wellness company we know of that refunded reterats and events bookings - over 97% of bookings - during COVID. This is why so many wellness clients continue to entrust us with their plans.

With our love for wellness and our unique retreats, we’re best positioned to craft an unforgettable, exciting and memorable wellness experience for you if you like to meet like-minded people. Whether that is through our popup events or our curated retreats, we've got you.

 

So, if you’re ready for a wellness retreat to one of the lots of exciting destinations in our portfolio, or you want to attend one of our excitign wellness popups and you want the freedom to change your plans if you need to, we promise you can book with us in absolute confidence with our policy. 

 

SAFE-GUARDED BOOKINGS POLICY
With our new safe-guarded bookings policy which came into effect in summer 2021, your money is as safe as it has always been with us.

If plans have to change for whatever reason or you cannot attend your retreat or popup event, just let us know within 30 days before the event is due to start if it is a retreat, and within 5 days before the start of the event if it is a popup event, and we can provide you with a booking credit for 100% of the value paid without deductions or charges, and this can be used for any retreats or popup events we offer, at anytime after the payment date.

Please conatct us via team@navahaustretreats.com if you have any questions